Returns & Exchanges
At Coexist Berlin, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't quite right, you can return or exchange any unworn items within 14 days of delivery.
Register Your Return
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.
Ship to Berlin
Affix the provided shipping label to your parcel and drop it off at any authorized courier point; keep your tracking receipt for reference.
Receive Your Refund
Once our team inspects the returned items at our Berlin studio, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing